Last Updated: January,2025

Mitchell Montana Harmon Gaskey ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including SMS and email communications sent in compliance with A2P (Application-to-Person) messaging regulations.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Email address

Phone number

Billing information

Any details you voluntarily submit through forms, surveys, or communications

b. Automatically Collected Information

IP address

Browser type and device data

Cookies and tracking technologies

Usage data related to visiting our website

c. Messaging & Communication Data

Opt-in and opt-out confirmations

Message delivery details

User interactions with SMS, email, and calls sent through A2P-approved channels

2. How We Use Your Information

Your information is used to:

Provide and improve our services

Send transactional messages, updates, and notifications

Contact you regarding appointments, onboarding, support, or follow-ups

Send promotional SMS or emails (only if you have opted in)

Maintain compliance with A2P messaging regulations

Verify identity and prevent spam or abuse

3. SMS & A2P Compliance

By providing your phone number, you consent to receive SMS communications from us. This includes:

Appointment reminders

Account updates

Service notifications

Promotional messages (only after explicit opt-in)

Your Responsibilities:

You must opt in before receiving marketing messages.

Message and data rates may apply depending on your carrier.

Opt-Out Instructions:

You may opt out of SMS communications at any time by replying:

"STOP" to stop receiving messages

"HELP" for assistance

We process opt-outs immediately as required by A2P regulations.

4. Sharing Your Information

We do not sell your information. We may share data only with:

Service providers (hosting, CRM, SMS platforms)

Payment processors

Legal authorities (only when required by law)

All third-party services adhere to strict privacy and security standards.

5. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain your information only as long as necessary to:

Fulfill business and legal requirements

Maintain messaging history for A2P audit compliance

7. Your Rights

You may request to:

Access your personal information

Correct inaccurate data

Delete your information (unless needed for compliance)

Opt out of marketing communications

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected with an updated revision date.